Yes, it does offer the facility of name chamge as when traveling, it is really necessary to ensure your name is spelled correctly on your ticket, and it is essential to be aware that the name used for a booking must correlate with the name used in passports or traveling ID cards; otherwise, one might be barred from boarding the plane at the airport. Virgin Atlantic, however, accepts name corrections, but rules have been specified, and it is essential to learn about all the processes involved.
The Importance of Name Accuracy
The airline security regulations require that the passenger’s name on the ticket should match the name as mentioned on the passport or in the government identification. Even with small spelling errors or incorrect sequencing of letters, problems can occur here during check-in, security checks, and immigration as well. For this very reason, Virgin Atlantic has clear policies for when and how the names can be corrected before travel.
What types of name errors can be fixed?
Virgin Atlantic gives permission to correct the names and also updates under specific circumstances:-
Legal Name Changes that are after marriage or divorce, with supporting documentation that claims correct name spellings.
Spelling mistakes or typos that are made mistakenly at the time of booking.
Incorrect formatting of names, here, this type of name changes. The many changes must here reflect your exact name as shown on your passport or in the travel document that you present.
Note: Additionally, keep in mind that Virgin Atlantic does not allow the transfer the name to another person. The tickets here are non-transferable, which means that the name is completely different from the original passenger who was supposed to fly initially.
What is the process to correct the name on the ticket?
According to the Virgin Atlantic Name Change Policy, follow the many steps to help yourself with the name change process, which are as follows:-
Connect with the Virgin Atlantic Customer Service 1-808-900-8120 directly, and if you have booked through the website or the mobile app.
If your booking was made with a travel agent or third-party site, you must contact them to request the name correction. Here, the airlines could not interfere when the bookings are done by a third party.
Make sure that you have provided the right name, booking reference, and current name exactly as printed on the passport or in some other government ID.
If the name change is due to legal reasons, be prepared to present supporting documents like a marriage certificate or the legal ID (based on which you are changing the name.
Virgin Atlantic Name Change Fee is free only when there are minor name corrections or when there are some legal updates, but this can vary as per the fare type and how close to the departure date you make the changes.
Restrictions and Name Corrections of a limited name.
Though the airline also permits corrections, it has certain significant limitations:
Minor corrections can be made only - middle names can be added or removed or up to a few characters can be corrected without restriction.
It is not allowed to transfer a ticket to another person (i.e., replace all the parts with the name of the other passenger).
When name changes are required at a very near time to departure (within the past 48 hours) then the same might not be guaranteed, and you might have to cancel and re-book.
There also exist internal regulations by Virgin Atlantic where some corrections can be made by using specific booking systems, and no ticket is reissued; however, these are technical processes that are carried out by airline agents or travel professionals.
Key Note
Virgin Atlantic allows for minor name changes, but for the major ones, the passenger is supposed to present the right documents to the airline’s customer care department. The key to a smooth trip can be achieved only when the passenger has understood the name change policy. Read the comprehensive blog here to help yourself with all the details that one needs. In case you got confused or have some query, feel free to connect with the Virgin Atlantic Customer care department at +1-808-900-8120.
