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What to do if you cannot restore QuickBooks backup file?
QuickBooks users may encounter errors while restoring the backup file if the file name includes special characters. You can refer to the steps given below to rename the file and complete the restoration process:
• Step 1: Open the Windows menu and go to the search section.
• Step 2: Enter the file name and look for the location of your company file.
• Step 3: Right-click the QuickBooks Company file name and select ‘Rename.’
• Step 4: Enter a file name that does not include any special characters and then click Enter.
If you find that you cannot restore the QuickBooks backup file even after renaming it you will need to call the QuickBooks helpline number and ask for help.