Topic: AI Agents for Customer Support

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AI Agents for Customer Support

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I’m exploring ways to improve my customer support process and keep seeing recommendations to use an AI Agents Development Company. Has anyone tried this for handling support tickets, FAQs, and repetitive user questions? I’m curious about how well these agents adapt to real conversations. I want something that goes beyond a basic chatbot, more like an intelligent assistant that learns from data and handles tasks without constant supervision. If you’ve implemented this type of solution, how was the onboarding and training process? Were the results worth the investment? Any feedback would help me make a decision.



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