A hard reset of the Cricut Imagine machines can be required to fix some issues. To conduct a Hard Reset on the cricut.com/setup Envision, follow the procedures listed below.Switch off the Cricut Imagine.While holding down the power button, push the buttons above and below the menu at the same time. Hold the buttons down until the rainbow screen appears before releasing them.To calibrate the screen and finish the reset, adhere to the on-screen instructions.